Return and exchange

RETURN AND EXCHANGE POLICY

1. SATISFACTION

We always seek to satisfy our customers, therefore, contact us within 48 hours if you are unsatisfied with your purchase. We will work with you to make sure you have a great shopping experience with.

2. ELIGIBLE EXCHANGE

In order to be eligible for exchange please contact us after receipt of your purchase. 

INELIGIBLE Exchanges can be done with extra fee:

- $15 total for one ring
- $30 total for two or three rings
- $50 total for five rings and more


3. DEFECTED ITEMS

If any of your jewelry arrive defected we will send out a replacement within 3 business days after the defected jewelry is received by us. 

 

4. INELIGIBLE REFUND/EXCHANGE

The following items are NOT eligible for refund or exchange:

- Wrong Size or product dimension
(please check the size guide before purchase to know your size)
- Items which were modified, customized and/or altered according to your specifications
- Custom orders or Promotional/ discounted items
- Items damaged or altered while in your care (wear and tear)
- Items past its return date

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