We always seek to satisfy our customers, therefore, contact us within 48 hours if you are unsatisfied with your purchase. We will work with you to make sure you have a great shopping experience with.
2. ELIGIBLE EXCHANGE
In order to be eligible for exchange please contact us after receipt of your purchase.
INELIGIBLE Exchanges can be done with extra fee:
- $15 total for one ring
- $30 total for two or three rings
- $50 total for five rings and more
3. DEFECTED ITEMS
If any of your jewelry arrive defected we will send out a replacement within 3 business days after the defected jewelry is received by us.
4. INELIGIBLE REFUND/EXCHANGE
The following items are NOT eligible for refund or exchange:
- Wrong Size or product dimension
(please check the size guide before purchase to know your size)
- Items which were modified, customized and/or altered according to your specifications
- Custom orders or Promotional/ discounted items
- Items damaged or altered while in your care (wear and tear)
- Items past its return date